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Phone: 02 4301 4222
Fax: 02 4301 4422
Head Office

Suite 3:03, Level 3

Platinum Building 4 Ilya Ave

Erina NSW 2250

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FAQ

See what are the most immediate questions in our stores.

2

Are all of the products from Chemist Outlet available for purchase online?

3

What is Chemist Outlet’s return policy?

4

What if I can’t find the product I’m looking for at chemistoutlet.com.au?

5

Does Chemist Outlet provide click and collect shopping?

6

Is a prescription required to order “Prescription Only Medicines” from Chemist Outlet?

7

I am currently living outside of Australia. Can I still order prescription items from Chemist Outlet?

8

Are product testers of samples available for order?

9

How do I know I’m receiving the highest professional standards for quality from Chemist Outlet?

10

I’m interested in becoming a Chemist Outlet franchisee. How can I learn more?